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Harmony Hub Review 2020: Best Mobile Remote App

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In this Logitech Harmony Hub review [updated for 2020], I will help you cut through the clutter and crud to give you our recommendation for the best universal remote app you can get for your phone today.

What is the Logitech Harmony Hub?

harmony hub review

Logitech Harmony Hub

The Harmony Hub puts the same interface used on Logitech’s best remote (the Elite) on your smartphone for a fraction of the cost. This is an excellent all-around remote for control of your home entertainment devices as well as your smart home tech. 

If you prefer the feel of a remote with raised buttons, I recommend you check out the Harmony Companion or Elite.


My Harmony Hub Review: Pros and Cons

Pros

  • Lets you control home entertainment and smart home devices (e.g., smart lights, smart blinds, etc.).
  • Controls over 275,000 Wi-fi, RF, and Bluetooth devices.
  • Integrates with Amazon Alexa and Google Home.
  • Activities like “Watch a Movie” automate start-up of all required components
  • Gives every member of your house a custom universal remote on their phone.

Cons

  • There is no physical remote.
  • Navigating with the app takes some getting used to.
  • Set up can be bit tricky if you are not technical.

Nothing is Really Free

If you’ve ever downloaded any of those so-called free iPhone universal remote apps for your smartphone, I’m willing to bet you a sandwich you were sadly disappointed.

“Free” apps you can download from iTunes are frustrating to use at best and in many cases are just plain con-ware that will prompt you to pay after very limited use. Some of them are even too complex for even the nerdy gearheads [like me 🤓].

I’ll stop short of naming names (AnyMote! Remotie!!), BUT…

I’m here to tell you about an iPhone universal remote “app” which is the real deal. But it’s not just an app. It is an actual product from the world’s leading universal remote maker, Logitech. It’s called the Harmony Hub.

harmony hub review

Oh, and it works on Android OS too.

And it will do much more than a typical universal remote.


What Does a Harmony Hub Do?

With the Harmony Hub for iOS or Android, you can:

  • Replace up to eight remotes you are using for TV, cable, soundbar, AppleTV, Roku, Xbox, DVR/BlueRay, or other components.
  • Adjust TV volume, change channels, and remote control your favorite movies and TV shows with a simple tap or swipe.
  • Quickly jump to your favorite channels by clicking on a colorful icon for that channel.
  • Control smart home devices (smart lights, locks, thermostats) as well as devices in your entertainment center.
  • Control all of these devices with your voice using Alexa or Google Assistant Create custom activities such as ‘Watch a Movie’ or ‘Date Night’ that will start up all required components automatically

Sound too good to be true?

It isn’t. Read on!


Logitech Harmony Hub Review: How It Works

The Harmony Hub is an actual hardware device that sits on your Wi-Fi network, preferably somewhere near your TV. It looks like this:

harmony hub review

After you download the free Harmony app and configure your devices using Logitech’s software, then the real magic happens.

The hub processes Bluetooth and Wi-fi signals sent via your phone and converts them to IR (infrared), as needed, to control your devices.

You literally can control your entire home entertainment experience AND all of your smart home stuff using your phone or tablet!

I have a buddy who bought an iPad mini that he uses to control his entire house with the Hub. The interface is slick, and he pretty much always has it in his hands every time I am over there.


Setup and Configuration Guides

Jonah Matthes over at TheHomeTheaterDIY has a really helpful setup and configuration guide that he put together based on his hands-on experience with the Hub. I have been in touch with Jonah a few times. He is a great guy and really passionate about home theater.

Setting up the Logitech Harmony Hub is slightly confusing if you aren’t technically inclined. There are many steps and lots of things that can be modified.Jonah Matthes, Home Theater Expert

Logitech also publishes it’s own Getting Started instructions, although I like Jonah’s illustrated guide better. As Jonah points out the Harmony Hub can be tricky to set up for someone non-technical, but if you follow his steps you should be good.

And if all that isn’t enough, Chris over at Majestechs posted a nice video walk-through on YouTube. I’ll embed the video below for your convenience.


Can it Control Infrared and Wi-Fi Devices?

With Logitech’s support for a massive database of compatible devices, the sky is the limit with what you can control using the Hub.

Yes as mentioned previously, it will connect to your infrared [typically home theater] as well as wi-fi [typically smart home stuff] devices.  It can also connect over Bluetooth.

Of course, you can control all of your home entertainment devices using your iOS or Android compatible devices:

  • Smart TVs
  • Soundbars
  • Streaming media devices, such as Roku and AppleTV
  • Audio receivers surround sound systems, and soundbars
  • Most popular video game consoles
  • Home theater projectors and systems

All manner of smart home technology is also supported. This includes devices like:

Since Logitech has the broadest device support over any other remote out there, chances are that your devices will be supported. If you are worried about a particular device, check the Logitech Harmony Device Compatibility Database.


Technical Specifications Table

The following are the major specifications of the Harmony Hub. For additional specifications, check out this full specifications table that I put together.

Item Specification
Includes Harmony RemoteNo
Number of Supported Devices275,000 from over 5000 brands
Number of Remotes Replaced Devices8
Programmable Favorite Channels50
Input:Smartphone Touchscreen
Software Setup PC/Mac/iOS/Android
Mobile AppHarmony Mobile App for Smartphones and Tablets
Voice AssistantsAmazon Alexa, Google Home, Apple Homekit/Siri
Dimensions6 x 5.3 x 3.1 inches
Weight3.84 ounces

What You Need to Use the Harmony Hub

Internet Access

First, you’ll need Internet access. The Hub was designed to work with all modern networks. If you want to get technical, for Wi-Fi would mean a 802.11g network.  The hub also supports WPA Personal, WPA2-AES and 64/128-bit WEP encryption over that network. Odds are your existing home wireless network will do just fine.

Smartphone

For iOS mobile setup and control: iPhone 4S or later, iPad (3rd generation or later), iPad mini, iPod touch (5th generation or later) device with iOS 6.0 or higher.

For Android mobile setup and control: Wi-Fi enabled smartphone with Android 4.0 or later.

Note: The app looks really cool on a mini tablet.

PC Based Setup [Strongly Recommended]

When you set up your Hub, use the PC-based option instead of attempting to set it up with your smartphone. While this may seem like a hassle, trust us. Customers complain about the smartphone setup being kludgy.

To set up the Harmony Hub with your Windows computer, you’ll need Windows 8, Windows 7, and Windows Vista.  If you have a Mac, then any Mac OS X 10.6 or higher PC will do.


Your iPhone Just Got Way Cooler

Harmony brilliantly emulated the interface from its popular Harmony Elite remote in the iPhone universal remote app [and the Android one too]. This means that you get most of the benefits of that premium (read more expensive) product right on your smartphone or tablet.

Features of the universal remote’s user interface include swipe and tap activities (i.e., Watch a Movie, Good Night) and 50 programmable Favorites that display the logo for all your favorite channels.

logitech harmony hub review

And unlike the remotes you are probably using you can see all the controls in the dark.

This remote is a super smart buy.  It just looks cool, is a surefire way to impress your friends, and makes movie night a hell of a lot more fun.  As an added bonus, everyone in the house gets the remote too!

All they have to do is download the app and off they go.


Activities Are The Bomb Diggity

We already mentioned that you can use activities to “switch on” all required components needed to watch a movie, for example.

harmony hub review

On the simple level, this could work to switch TV and cable on and maybe power up your soundbar as well with one tap.

With the Harmony Hub’s support for smart home technology however,  you can take this w step further. Really you are only limited by your imagination.

For example that same Watch a Movie activity could be used to do any/ all of the following:

  • Turn on your TV
  • Turn on your audio receiver and soundbar
  • Dim your smart lights in your room and change the bulb color to blue
  • Lower your smart blinds
  • Turn on and change the color of an LED smart light strip you have behind your TV to blue
  • Adjust your smart thermostat to a cozy temperature
  • Turn off any music that was playing
  • Tune your TV to Netflix or any other default streaming service you choose

What’s In the Box

Here’s what’s included In the box:

  • Harmony Hub
  • IR mini-blaster
  • USB cable
  • AC adapter
  • User documentation

logitech harmony hub box harmony hub review


A Couple of Caveats

There are really only two negatives with using the Harmony Hub and App as a universal remote solution. And neither one is a deal-breaker.

First, if you like the feel of a remote in your hand to control your TV, using your phone instead takes some getting used to.  If this is the case, we suggest you check out our review of the Logitech Harmony Elite. It costs more money but also gives you the Hub, plus Logitech’s best remote.

Second, if you need to do something quick like turn down the TV volume, you need to get the app open first in order to do so.

That said, Harmony’s excellent integration with Alexa and Google Assistant provides a great alternative solution for those quick hits like turning down the TV or changing channels.

As I mentioned earlier, my buddy bought a dedicated iPad mini tablet that he uses exclusively for his remote and he absolutely loves it. The Harmony app is always up on his tablet, so there is no delay in getting to the controls he wants for his smart devices.  He even bought a detachable wall mount that he proudly shows off to everyone who enters his crib.


Does Harmony Hub Work Through Walls?

In a word, no. BUT the signals do bounce around and I have had good success with using it throughout my small apartment.

To quote Logitech’s answer on this:

IR signals will bounce off of cabinet doors and walls, but will not pass through them.

Again, I have had really good luck with controlling my smart devices over Wi-Fi from room to room. For instance, I can turn the lights off in the kitchen from my bedroom, which is two rooms away.


What About Free Apps You Can Download?

I recently wrote a giant review of 21 mobile universal remote apps for iOS and Android. The Harmony Hub came out on top based on my extensive research and testing.

The main issue with many of the apps is that interface is just horrible. Here’s an example of one of them:

harmony hub review

Another Example of an iPhone Universal Remote App

Yikes….where do you begin?! Perhaps the “GREEN” button? LOL.

Even the more popular iPhone universal remote apps are super non-intuitive and loaded with too many features to be useful.

This is the biggest reason that we recommend the Harmony Hub.


Is the Logitech Harmony Hub Worth It?

If you don’t think you will miss the feel of raised buttons on a physical remote, I would say yes the Harmony Hub is absolutely worth it.

You can always add a remote to the Hub later.

If you are addicted to your phone and concerned about having to keep the app open, consider installing the Harmony app on a dedicated tablet. The prices have come way down on tablets over the last year so it makes it affordable.

You can see the latest pricing of the Harmony Hub on Amazon by clicking on the badge below.


Harmony Hub Review: What Do You Think?

I hope you found my Logitech Harmony Hub review helpful.

Do you agree with our assessment that this is the best universal remote app you can get today for your iPhone or Android device?  Or perhaps there is another universal remote that you like better?

Either way, would you leave us a comment below and let us know?

We love to hear from our readers.

By the way, if you liked this article or any article in our blog, would you mind giving us a quick share on social media? You can use the buttons at the top and bottom of this page.

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Related Links

If you enjoyed this Logitech Harmony Hub review, you may also like some of our other posts:

Harmony Hub Specifications: Hardware Specs & Compatibility

Logitech Harmony Hub vs Elite [2019 Review and Comparison Guide]

Logitech Harmony Alexa Commands [Complete List for 2020]

Best Smart Home Remote Control: Logitech Harmony Elite

Caavo Remote Review: Control Center Makeover, HDR & IFTTT for Less


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About the Author

Tim BrennanTim Brennan, Technical Writer & Blogger

Tim Brennan is the founder of Writeinteractive, Inc., a technical writing consulting agency. He is a senior technical writer with over 20 years of experience writing for companies and organizations in and around Greater Boston, including GE and MIT.  In addition to actively writing for this smart home blog, Tim is also a regular contributor over at UniversalRemoteReviews.com.  Tim holds a BA in Journalism from Northeastern University.  There is a strong chance that he is developing a crush on Amazon Alexa. Brennan is a father to two sons, an active blogger, a Star Wars nut, and loves a good taco🌮. He gets super excited about asking Alexa to turn on his Smart TV using his voice.

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