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The Neeo Universal Remote Review
Looking for an unbiased and well-balanced Neeo Universal Remote Review for 2019? You’ve come to the right place.
We’ll weight the pros and cons.
We’ll link off to our full review comparing Neeo with the Logitech Harmony Elite smart remote.
And we’ll embed a video of Neeo’s energetic founder demonstrating the remote live at a recent tradeshow.
Cut to the Chase:
With its beautiful, ultra-thin bezel 3" touchscreen high density [291 PPI] display, plus support for most entertainment and smart home devices, the Neeo helps you consolidate multiple remotes into a single elegant interface that fits in the palm of your hand.
- Beautiful interface, similar to your smartphone
- Small size makes it easy to hold in your hand
- No apps required after setup
- Tactical buttons and a touchscreen
- Battery lasts 2-3 weeks with regular use (wow)
- Supports Bluetooth, Wifi, Z-Wave®, HDMI, CEC, and Infrared
- Excellent customer support
- Available at Amazon.com and eligible for Prime shipping
- Customers have reported some minor bugs with setup
- There is no backlight on physical buttons
- Neeo's support for some devices is limited as of this writing. You can check to see which of your devices work with the remote on Neeo's Device Compatibility page.
Watch Out Logitech, Here Comes Neeo
Newcomer Neeo is hoping to buck that trend with its new universal remote control.
Neeo calls it the Thinking Remote.
We think it’s pretty cool.
“Recipes” allow you to control multiple parameters such as volume, lighting, etc. You could potentially have a “movie” recipe that at the touch of a button dims the lights, lowers the blinds, fires up your soundbar, and launches Netflix.
With the ability to control both home entertainment and smart home devices, Neeo is well-positioned to compete with the Logitech Harmony product line.
Neeo Vs Logitech Harmony Elite
You can read our full review comparing Neeo with Logitech Harmony Elite here: Logitech Harmony Elite vs Neeo – Battle of the Ultimate Smart Home Remotes.
Meet Neeo's Founder, Raphael
Check out this video from Neeo CEO and Founder Raphael Oberholzer demonstrating the remote at the ISE 2018 trade show in Europe:
Simple Setup, Cool Packaging, Great Support
Set up is simple and is done using your smartphone using an iOS or Android App.
People actually RAVE about the unboxing experience and the Neeo’s elegant packaging -- saying they do an even better job than Apple.
Customers also rave about Neeo's highly responsive customer support team.
Ultra High Density 3" Smart Screen
The main highlight of this remote is its beautiful, full-color touchscreen that offers an ultra high-density display at 291 pixels per inch.
It really is quite stunning and nicer than other remotes we have tested, even the Logitech Harmony Elite.
Moreover, its compact size and solid aluminum composition makes holding it enjoyable and using it simple. It is much less bulky than the Harmony Elite.
The Brains Behind the Operation
The Neeo comes with its own smart hub called “The Brain.” The brain is what commands all of your Neeo connected devices. Neeo claims that the Brain is fully compatible with Apple TV, Hue, Sonos, Roku, and 60,000 additional devices. This means the devices you own will most likely work with it. Customers have said that it has excellent range in connecting with your smart devices.
Broad Device Support
Neeo will work seamlessly with most newer entertainment and smart devices including:
- Cable boxes
- Game consoles
- Music systems
- Smart lights (Philips HUE, LIFX, IKEA TRÅDFRI etc.)
- Entertainment products like Apple TV, Roku, Amazon Fire TV, Google Chromecast, Sony
- PlayStation 4 and Microsoft Xbox One
- Smart home sensors & devices on Z-Wave, Wifi and many others
You’ve Got Questions?
Does it work with Amazon Alexa?
Yes, here is the company’s response about Alexa integration: “NEEO’s current firmware is already working with Alexa. This integration was thought as a proof-of-concept only, but you can already now trigger NEEO recipes, even if they use different protocols such as Infrared, HDMI-CEC, IP or Z-Wave. The integration is very popular and shortly it will be even more powerful, as we’re working on a deep integration based on the Alexa Smart Home Skills. NEEO is evolving very fast and with every software update new integrations and features are added.”
Does it work with Direct TV?
Yes, its compatible with all versions.
What frequencies does it support?
The NEEO Brain communicates in the following frequencies: IR, WiFi, Bluetooth, Z-wave, ZigBee & 6LoW pan. The NEEO does not support RF.
Although it is highly rated on Amazon, the Neeo Thinking Remote is not perfect.
And any remote control review worth its salt includes some cons as well as the pros.
So here goes:
Users have complained about issues with some devices including lack of support for Google Assistant and some have reported issues with Sonos compatibility. Others have complained that the physical buttons are not backlit, which makes it hard to maneuver in the dark. Also, there seems to be limited support for smart thermostat technology at the time of this writing. At least one user complained that the text on the buttons is too small and the same customer suggested that dedicated play, pause, rewind, and fast forward buttons would also be helpful.
But these issues surely won’t last. The company’s passionate founders and a world-class team of engineers based in Switzerland are sure to make this product a viable contender to Logitech Harmony for a long time to come.
Our Neeo Universal Remote Review for 2019: Your Turn
We hope you enjoyed our review of the Neeo smart universal remote control.
If you did not, will you please tell us why? Or shoot, just leave a comment below, and let us know even if you enjoyed it.
Also, do you think you will buy the remote? Leave a comment and let us know!
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About the Author
Tim Brennan, Technical Writer & Blogger
Tim Brennan [a.k.a. "Tec Timmy"] is a senior technical writer with over 25 years of experience writing for companies and organizations in and around Greater Boston, including GE and MIT. In addition to actively writing about universal remotes, Tim is also a regular contributor over at oneSmartcrib.com, a smart home blog. Tim holds a BA in Journalism from Northeastern University. Brennan is a father to two sons, a Star Wars nut, and loves a good taco🌮. There is a strong chance he is developing a crush on Amazon Alexa. You can learn more about Tim here.